[Follow-up report] Regarding problems with video playback on our web service
We have had an issue where videos from our web service cannot be played on Microsoft Edge and Google Chrome. In the latest version of Google Chrome, however, it is now playable.
Target web service:
60th Anniversary Special Website (Chinese version)
We are still investigating the cause. Please use the latest version of Google Chrome or Firefox to view the video.
[How to get the latest version of Google Chrome]
1. Launch Google Chrome.
2. Click the Google Chome settings button on the right end [ ⁝ ] of the tool bar.
3. Click [Help] and select [About Google Chrome].
4. Chrome will automatically be updated if it is not the latest version.
We sincerely apologize for any inconvenience caused to customers who use our products.