SHIMA SEIKI

Comprehensive support

Comprehensive Support

SHIMA SEIKI has a comprehensive support system
to help our customers feel confident in our manufacturing.

Support Network

Support Network

SHIMA SEIKI has 117 bases in 84 countries around the world. At each base, our service staff provides reliable support to solve problems so that our customers can use our machines with confidence.

Global network

Regular Parts Sales

Regular Parts Sales

Regular parts and consumables are supplied promptly from a nearby service base in order to deliver a stable supply of parts at the appropriate price, with the shortest delivery time. SHIMA SEIKI's headquarters has a long-term supply system.

Training (Engineer Training)

Training (Engineer Training)

We offer a variety of training courses that match the needs, experience, and skill level of our customers, in many languages. Training courses can be taken at headquarters or at a service location that is most convenient. Certificates are issued to those who have completed the course at headquarters.

Training information

Technical Support

Technical Support

We provide technical support so that our customers can use our products safely. This leads to preventive maintenance, ensuring that products last for a long time.

Technical support

Users' Site

Users' Site

We provide the data of original knit samples, training videos, technical service Q&A, and other useful information.

Users' site

FAQ Site

FAQ Site

Answers to frequently asked questions about using SHIMA SEIKI's products are listed here. Please check here first before sending an inquiry.

FAQ site

Opens 20th June

Please submit inquiries about support from the following link.

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