Regarding our design system SDS^®-ONE APEX4, it has been confirmed that the following issues may occur when updating Windows 11 to version 24H2. We kindly ask our customers to review the information below and take appropriate measures.

SDS^®-ONE APEX4 Unit No.
No.60001～

The unit number is indicated on the sticker attached to the side of the hardware unit.

<Issues and Countermeasures>

1. The Windows 11 license activation status has become inactive, and a warning message is displayed.
If you continue to use Windows 11 without an active license activation, there is a possibility that SDS^®-ONE APEX4 may become unusable. Please make sure to download the instruction manual (PDF format) for running the correction application from the URL below and follow the steps accordingly.

https://www.shimaseiki.com/sds-one_apex_series_docs/How_To_Repair_SDS-ONE_APEX4_24H2_Win11EN.pdf


2. The desktop wallpaper settings are changed.
If necessary, please reset the desktop wallpaper to the one used before updating to Windows 11 version 24H2.
*This will not affect the operation of SDS^®-ONE APEX4.


3. It will no longer be possible to access the startup mode selection by pressing the F8 key during Windows boot.
Please note that this limitation is a result of changes introduced by Microsoft in the Windows 11 version 24H2 update. We kindly ask for your understanding as no workaround is available on our side.
*This will not affect the operation of SDS^®-ONE APEX4.


4. The SHIMA application, including Design, PGM, and KnitPaint are not supported on versions earlier than V-06A and may not operate correctly.
Please upgrade to version V-06B or later.